Shipping policy
SHIPPING POLICY
Shipping Areas
Belong currently ships to countries within Europe.
Order Processing Time
Orders are processed within an estimated timeframe of 24 to 48 business hours after payment confirmation.
Orders are not shipped on weekends or public holidays.
Delivery Time
Once shipped, orders are generally delivered within an estimated timeframe of 2 to 3 business days.
These delivery times are provided for informational purposes only and may vary depending on the destination country, peak periods, or carrier-related circumstances.
Carrier
Orders are shipped via Colissimo.
Shipping Fees
Free shipping is offered on all orders.
Order Shipment
Orders are shipped from the United Kingdom.
Belong cannot be held responsible for delivery delays caused by the carrier, customs services, or any circumstances beyond its control.
Order Tracking
Tracking numbers are not currently provided after shipment.
Lost or Damaged Packages
In the event of a delivery issue or a damaged package upon receipt, customers are invited to contact customer support at the following address: belong.contactus@gmail.com
Shipping Address
Customers are responsible for providing accurate shipping information when placing an order.
Belong cannot be held responsible for delays or delivery failures caused by incorrect shipping details provided by the customer.
Contact
For any questions regarding shipping, customers may contact support at: